Betting is entertainment — it should never become a burden in your life. cxwelcome comAt we take Responsible Gambling seriously — limit-setting, self-exclusion, and support resources are all right at your fingertips.
cxwelcome com We believe online betting is a form of entertainment — much like watching a film or playing cricket. But just like any leisure activity, it's important to know your limits. Responsible gambling means betting consciously, within your means, and purely for enjoyment.
Millions of people every day cxwelcome comPeople play on - and enjoy the entertainment it offers. But for a small number of users, betting can spiral out of control. That's why we treat responsible gambling not as a box to tick, but as a core value.
Betting becomes a problem when it stops being fun. If you find yourself chasing losses, placing bet after bet to win back what you've lost — or if betting starts to feel more important than family or work — or if you feel the need to hide it from others, it's time to seek help.
cxwelcome comAt -, we have multiple tools and safeguards in place to prevent things from getting to that point. Our goal isn't just to entertain — it's to look after your overall wellbeing.
The truth is, anyone can be at risk of developing a betting addiction. That said, certain factors can increase that risk:
Keep in mind: Betting cannot be relied on as a regular source of income. cxwelcome com-Only bet with money you can afford to lose without it affecting your daily life.
If you feel betting is getting out of your control, that's not weakness — it's the courage to ask for help. cxwelcome comThe - support team is always here for you.
Read the following questions carefully and check any that apply to you.
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These tools are available free of charge in your account settings. Stay in control.
Set a daily, weekly, or monthly deposit limit in advance. Once a limit is set, increasing it requires a 24-hour waiting period — but reducing it takes effect immediately.
Takes Effect ImmediatelySet a maximum amount you can lose within a given period. Once you reach this limit, betting will stop automatically and no further wagers can be placed.
Automatic ProtectionSet a time limit on how long you play in a single session. Once the time is up, you'll receive a warning and can be logged out automatically if needed.
Time ControlTemporarily close your account for any period from 1 day up to 6 weeks. During your break, you won't receive any promotional emails.
Temporary PauseClose your account for anywhere between 6 months and 5 years, or permanently. Opening a new account during a self-exclusion period is strictly prohibited and cannot be easily reversed.
Long-term protectionView a detailed report of your betting history, deposits, withdrawals, and time spent — any time you want. Stay aware of your own habits.
TransparencyIf you notice any of these signs, seek help immediately. Stay alert for yourself and those close to you.
Chasing losses by betting more and more is the most dangerous habit you can develop.
Hiding the amount you bet or your winnings and losses from family or friends.
Dipping into savings, borrowing money, or cutting essential expenses to fund betting.
Losing focus at work or damaging family relationships because of betting.
Repeatedly trying and failing to cut back or stop betting.
Turning to betting whether you're happy, upset, or stressed.
Asking for help isn't a weakness — it takes real courage. cxwelcome com We're here to support you every step of the way.
Email us: support@cxwelcomecom.com
Live Chat: From any page on the site
Complete the self-assessment above honestly. If you answer yes to two or more questions, it's time to take action.
cxwelcome com Log in to your account and go to Settings > Responsible Gaming to set deposit limits, time limits, or activate self-exclusion.
Reach out to our support team via live chat or email. We'll guide you through the right tools and help you use them effectively.
If you need it, reach out to a mental health professional or counsellor. We can point you in the right direction.
If you decide to return after a break, start with a small budget and stick to your limits. There's no need to rush.